Eligibility
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product for a replacement or refund review.
Non-Returnable Items
For hygiene reasons, opened or used skincare products cannot be returned unless they arrived damaged or defective.
How to Request a Return
Reach out via our Contact Us page or the phone number provided at checkout with your order number and a description of the issue.